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    Senior Client Manager, Corporate and Broking

    Hoàn Kiếm, Hanoi, Vietnam

    Senior Client Manager, Corporate and Broking

    • 202407413
    • Hoàn Kiếm, Hanoi, Vietnam
    • Full time
    • Closing on: Jan 1 2025

    Description

    This position is expected to successfully develop client portfolio, including existing and new clients, and enhancement of existing coverage to ensure the achievement of the sales target. He/ she will support the HOD in identifying and developing new business opportunities to contribute to achievement of the team’s annual revenue targets.

    Responsibilities:

    Business Development 
    Primarily identify and build up the list of suspects, prospects to develop new business, cross sale and manage the existing portfolio of clients mainly for Property and Casualty insurance products to hit sales targets
    •    Deploy the sales process from approaching until securing clients
    •    Develop and maintain knowledge of relevant products and services offered by WTW.
    •    Work with the broking team in determining appropriate solutions and structuring and pricing the deal
    •    Prepare for presentation and verify all contractual documents prior to binding the contract with clients
    •    Join the team for bidding for projects assigned and implementation of contract when appointed 


    Client Relationship Management
    •    Understand the client’s business and risk management needs and deliver them through the provision of ongoing service
    •    Be responsible for day-to-day client interaction and follow up to support the client relationship and ensure a smooth client journey during and beyond the placement cycle, including but not limit to  designing/obtaining of quotations, explaining insurance terms/conditions, making quotations comparison and giving recommendation to clients
    •    Provide the highest level of customer service to existing and new clients, maintaining profitable revenue to achieve renewal target
    •    Work closely with clients, insurers, Client Relationship Manager and overseas network to resolve issues specific to the area of focus and identify opportunities for increasing the value of the service to the client(s)


    Broking
    •    Support in negotiating with insurers to get the best offers
    •    Negotiate best terms, quotations and mid-term cover alterations for assigned accounts. Answer enquiries, consult with and advise clients on risk exposures, coverages and contract issues for assigned accounts ensuring quality of client service and effective handling of clients’ needs
    •    Coordinate with Claim Department to follow-up and update claim settlement to clients
    •    Support Accounting Department in premium collection
    •    Other tasks assigned by HOD and the Company

    Qualifications

    Requirements:


    •    University degree
    •    Computer Literate, WinWord, Excel, Power Point.
    •    At least 05 years experience in non-life insurance at similar role either in client management or business development in B2B industry
    •    Knowledgeable in concepts, principles, practices, applications, insurance standard 
    •    Proven track of sales record 
    •    Client-oriented, innovative and quick-learning 
    •    Good problem solving, time-management & negotiation skills
    •    High integrity, good communication & presentation skills
    •    Well client-oriented, innovative and critical sense 
    •    Excellent consultative selling skill
    •    Be able to work under high pressure
    •    Fluent in English and Vietnamese.


    WTW is an equal opportunity employer
     

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    Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

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