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JOB SNAPSHOT
Business Analyst 2 (Night Shift)
Taguig, PH
The Role
As a Business Analyst working with Systems, Data, and the Client you will serve a key role for our outsourcing business by serving as the link between consultants, external clients and our internal team of system developers. You will contribute to the implementation of new services, and ongoing business by translating business needs into actionable programming and process steps for developers, practicing the fundamentals of systems analysis, design and testing. You will also consult to clients concerning implementation best practices, provide ongoing technical support, and train client teams. The full-time position requires an individual who is comfortable with business and financial analysis and working as part of a global team with counterparts in North America and Asia Pacific.
Performance Objectives
- Ensure that all documentation starts from baseline and adheres to standards; communicate back to base team suggestions for changes or enhancements to standard documentation.
- Attends client meetings relevant to the components they have responsibility for, to establish client relationship and ensure complete understanding.
- Responsible for developing requirements documentation.
- Responsible for system configuration based on client requirements.
- Responsible for creating test plans, and testing system changes and enhancements to ensure completeness and accuracy. Regression testing as necessary based on the nature of the system change/enhancement.
- Identify reporting needs and requirements.
- Understand SOW and be responsible for change order identification and assist with providing work and hours necessary to draft the change order.
- Work closely with developer to ensure project requirements/requests for changes are understood and within standards.
- Provide guidance to other team members regarding best/standard practices.
- Provide guidance/assistance to team members where needed to help ensure issues are resolved by assigned due date.
- Escalate concerns with ability to meet due dates to Project Manager.
- Train and help transition ongoing processing requirements to Business Systems Administrator.
- Lead client requirements meetings as needed.
- Maintain and update all requirements documents, ensuring adherence to standards.
- Research issues and cases to determine root cause and provide impact analysis for ongoing issues and changes and requests for new functionality.
- Addresses all calc or data issues that impact carriers.
- Assist PM with development of Project Plan for open enrollment and significant change orders.
- Responsible for any vendor file updates and ongoing support.
- Provide training for client on large-scale change orders to client, Benefits Outsourcing Center and Service Center, as needed.
The Requirements
- Desire to learn, accept new challenges, and have fun!
- 2-4 years’ experience as a Business Analyst
- Understanding of the fundamentals of health and welfare and broader benefit plan design preferred
- Ability to complete Willis Towers Watson Business Analyst training program
- Intermediate to advanced SQL skills
- Experience with relational databases including SQL, Oracle or Access preferred
- Experience with test plan creation, testing procedures and test plan execution
- Strong analytical, integrative and problem-solving skills
- Solid interpersonal skills and client service orientation
- Ability to work both independently and on client teams, including virtual work teams with members in different geographic regions
- Strong organizational abilities and flexibility to work in a performance driven environment managing multiple project priorities
- Sense of accountability, owning one’s work and taking pride in it; commitment to quality and continuous improvement
- Ability to work extended hours as needed
Equal Opportunity Employer
UNSOLICITEDCONTACT
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.
OUR OFFICES
Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.
Meet our people
Massimiliano Abri
Burn Domingo
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Karan Patel
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Kingsley Wang
Charlie (Charlotte) Garrod
Laura Punzón
Nick Alexander
Benjamin Tessier
Paul Dowding
Pei Wang
Emma White
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Dominic Ferrari
Suzanne Vaughan
Nuno Arruda
Salmaan Saeed
Massimiliano Abri
Burn Domingo
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Karan Patel
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Kingsley Wang
Charlie (Charlotte) Garrod
Laura Punzón
Nick Alexander
Benjamin Tessier
Paul Dowding
Pei Wang
Emma White
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Dominic Ferrari
Suzanne Vaughan
Nuno Arruda
EVENTS
Fall 2024 Career & Internship Expo (Undergraduates/Bachelors)
September 19 @ 9:00 am - 2:30 pm2024 Rutgers – New Brunswick Fall Career & Internship Mega Fair
September 19 @ 11:30 am - 3:30 pm2024 Actuarial Career Expo
September 19 @ 12:00 pm - 3:00 pmMcMaster Actuarial Career Fair
September 19 @ 4:30 pm - 7:00 pm2024 AUCC Career Fair – Spelman, Morehouse, Clark Atlantic
September 20 @ 1:00 pm - 6:00 pm2024 Fall Job & Internship Fair
September 23 @ 12:00 pm - 4:00 pmFall 2024 Career & Internship Expo
September 24 @ 10:00 am - 3:00 pm2024 Fall Career Fair: September 25 & 26
September 25 @ 11:00 am - 4:00 pmUniversity of Illinois Actuarial Science Club Meet the Firms 2024
September 25 @ 6:00 pm - 9:00 pmActuarial Science Career Fair
September 26 @ 11:00 am - 4:00 pmFall Career & Internship Expo 2024
September 26 @ 12:00 pm - 4:00 pmRisk and Insurance Career Fair Fall 2024
September 26 @ 4:30 pm - 7:45 pmFall 2024 Virtual Undergraduate Job & Internship Fair registration
September 27 @ 12:00 pm - 4:00 pmFall 2024 UBS@UCLA Consulting Night
September 30 @ 7:00 pm - 9:00 pmFall 2024 School of Business Career Fair
October 1 @ 10:00 am - 4:00 pmNorthwestern Career Advancement in Person Career Fair
October 1 @ 12:00 pm - 4:00 pmNorthwestern Career Advancement In Person Career Fair (Fall 2024)
October 1 @ 12:00 pm - 4:00 pmFall Actuarial Career Fair
October 2 @ 1:00 pm - 4:00 pmUGA Risk Management and Insurance Careers Day Fall 2024
October 2 @ 3:30 pm - 6:30 pmMaryville University Actuarial, Data, Computer Sciences, and Data Analytics Career Fair 2024
October 3 @ 11:00 am - 4:00 pmFall 2024 In-Person All Majors Career Fair
October 3 @ 11:00 am - 4:00 pmGreenberg School of Risk Management Fall 2024 Job and Internship Career Fair
October 8 @ 11:00 am - 2:00 pmMSU Diversity, Equity, Inclusion, and Belonging Career Fair
October 10 @ 3:00 pm - 9:00 pmUniversité Concordia Career Fair
October 11 @ 10:00 am - 3:00 pmFall 2024 Career & Internship Expo (Undergraduates/Bachelors)
September 19 @ 9:00 am - 2:30 pm2024 Rutgers – New Brunswick Fall Career & Internship Mega Fair
September 19 @ 11:30 am - 3:30 pm2024 Actuarial Career Expo
September 19 @ 12:00 pm - 3:00 pmMcMaster Actuarial Career Fair
September 19 @ 4:30 pm - 7:00 pm2024 AUCC Career Fair – Spelman, Morehouse, Clark Atlantic
September 20 @ 1:00 pm - 6:00 pm2024 Fall Job & Internship Fair
September 23 @ 12:00 pm - 4:00 pmFall 2024 Career & Internship Expo
September 24 @ 10:00 am - 3:00 pm2024 Fall Career Fair: September 25 & 26
September 25 @ 11:00 am - 4:00 pmUniversity of Illinois Actuarial Science Club Meet the Firms 2024
September 25 @ 6:00 pm - 9:00 pmActuarial Science Career Fair
September 26 @ 11:00 am - 4:00 pmFall Career & Internship Expo 2024
September 26 @ 12:00 pm - 4:00 pmRisk and Insurance Career Fair Fall 2024
September 26 @ 4:30 pm - 7:45 pmFall 2024 Virtual Undergraduate Job & Internship Fair registration
September 27 @ 12:00 pm - 4:00 pmFall 2024 UBS@UCLA Consulting Night
September 30 @ 7:00 pm - 9:00 pmFall 2024 School of Business Career Fair
October 1 @ 10:00 am - 4:00 pmNorthwestern Career Advancement in Person Career Fair
October 1 @ 12:00 pm - 4:00 pmNorthwestern Career Advancement In Person Career Fair (Fall 2024)
October 1 @ 12:00 pm - 4:00 pmFall Actuarial Career Fair
October 2 @ 1:00 pm - 4:00 pmUGA Risk Management and Insurance Careers Day Fall 2024
October 2 @ 3:30 pm - 6:30 pmMaryville University Actuarial, Data, Computer Sciences, and Data Analytics Career Fair 2024
October 3 @ 11:00 am - 4:00 pmFall 2024 In-Person All Majors Career Fair
October 3 @ 11:00 am - 4:00 pmGreenberg School of Risk Management Fall 2024 Job and Internship Career Fair
October 8 @ 11:00 am - 2:00 pmMSU Diversity, Equity, Inclusion, and Belonging Career Fair
October 10 @ 3:00 pm - 9:00 pmUniversité Concordia Career Fair
October 11 @ 10:00 am - 3:00 pmThere are no upcoming events at this time.
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