Willis Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, financial and risk management. With 40,000+ associates around the world, we offer solutions in the areas of employee benefit programs, talent and reward programs, and risk and capital management.
Our Employee Insights practice designs and administers employee surveys and analyzes workforce data to help clients gain practical and actionable insights on improving employee engagement, shaping a high-performance culture and achieving optimal returns on talent investments. We survey an entire employee population, or key segments, on an ongoing or one-off basis, to monitor changes and trends in employee views or to inform decisions about program design or communication in conjunction with one or more change initiatives. We are a global leader in the growing field of employee engagement research. We draw on a unique combination of advanced analytics and leading-edge technology to deliver insights to our clients in areas as diverse as leadership alignment and performance, rewards optimization, culture alignment, workforce well-being, safety, risk orientation and engagement
The Role
As a Project Manager, you will work as both an advisor to our clients as well as project manager on survey projects. You will work with clients to understand their needs and requirements for survey projects. You will guide the client through the full project life cycle and advise them on best practice. You will be expected to manage all aspects of project delivery, including managing the team’s deliverables to the agreed timeline, within budget whilst ensuring quality. As a project manager you will help to create results presentations which share the survey results with client and support consultant to deliver reports based on client specific needs Performance Objectives: People/Clients • Successfully manage project teams to drive client satisfaction and retention directly through highquality, on-time, high-value service • Expand client relationships and build trusted advisor status with key client contacts • Build broader connections between WTW and client contacts in efforts to introduce multipractice/LOB solutions • Model and promote a positive work environment in everyday behavior and interactions. Financial • Successfully manage the delivery of projects of varying complexity • Manage projects to approved budget and profitability estimates and liaise effectively with project teams to stay on track • Contribute to business development efforts by conducting internal research, drafting RFP responses, or participating in sales meetings Excellence • Ensure high quality is maintained on all projects by ensuring all team members comply with internal quality assurance steps • Proactively identify project risk areas, sharing with internal project team and developing contingency plans
Performance Objectives:
People/Clients
• Successfully manage project teams to drive client satisfaction and retention directly through highquality, on-time, high-value service
• Expand client relationships and build trusted advisor status with key client contacts
• Build broader connections between WTW and client contacts in efforts to introduce multipractice/LOB solutions
• Model and promote a positive work environment in everyday behavior and interactions.
Financial
• Successfully manage the delivery of projects of varying complexity
• Manage projects to approved budget and profitability estimates and liaise effectively with project teams to stay on track
• Contribute to business development efforts by conducting internal research, drafting RFP responses, or participating in sales meetings
Excellence
• Ensure high quality is maintained on all projects by ensuring all team members comply with internal quality assurance steps
• Proactively identify project risk areas, sharing with internal project team and developing contingency plans
• Contribute to broader practice efforts to ensure operational efficiency and knowledge sharing
Requirements:
•Track record of success in building and maintaining client relationships on projects
• Experience in managing multiple people and projects and producing quality deliverables on time and within budget
• Travel required – primarily within Middle East
• Fluency in English
• A graduate degree is preferred, but diverse backgrounds are also valued
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis is disability.
Equal Opportunity Employeer
